Academic Advisor and Tutoring Services Coordinator

Position Overview:

This position is located in the Student Success Center and reports to the Director of Student Success and Academic Advising. The position will maintain a partial academic advising caseload. Additionally, the Academic Advisor and Tutoring Services Coordinator will coordinate the operations of the University's Tutoring Services (excluding the Writing Center), supporting a range of academic assistance programs including one-on-one tutoring, online tutoring, group tutoring sessions, and academic coaching. The Academic Advisor and Tutoring Services Coordinator will help implement inclusive, data driven academic support for all UMN Crookston students. This position will collaborate across campus with a variety of academic, student affairs, and other departments.

Compensation and Term:

• 12-month, full-time annual renewable position.
• Compensation commensurate with experience, qualifications, and academic discipline.
• Competitive benefits including health and retirement.

Appointment and Reporting:

• Reports to the Director of Student Success and Academic Advising.
• Hired through a competitive national search.
• Final job offer is contingent upon a completed background check, receipt of official college transcripts and authorization to work in the United States.

Visa Language: Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Job Duties

General Academic Advising (45%)

• Provide dedicated support to both online and on-campus students by applying knowledge of curricular options, requirements, and policies to assist an assigned advising caseload, while supporting comprehensive advising efforts through the Student Success Center.
• Review student records and progress, making short-term registration suggestions and multi-semester plans that promote degree progress and attainment while optimizing collegiate engagement experiences.
• As appropriate, meet with students in-person or via virtual video conferencing platforms, to provide personalized guidance on course selection, degree progress, transfer course evaluations, and academic goal-setting.
• Cultivate trusting relationships and foster a strong sense of campus belonging by utilizing active listening, empathy, and supportive inquiry across both in-person and virtual student interactions.
• Monitor student progress in order to proactively and, when necessary, intrusively intervene, advocate, and recommend resources and solutions to a variety of academic situations.
• Communicate applicable academic policies. Guide students through policy petitions when appropriate.
• In collaboration with faculty, stay up to date on curriculum for assigned programs.
• In coordination with the Office of Admissions, complete unofficial transfer pre-evaluations for potential applicants, informing about requirements, prior transfer work that meets criteria, and estimate the amount of credits remaining to complete a requested degree program at UMN Crookston.
• Provide input to the academic advising team on the development, evaluation, and continuous improvement of advising systems and processes.

Tutoring Services Coordinator (45%)

• Coordinate the daily operations of Academic Subject Tutoring, ensuring efficient scheduling, communication, and service delivery.
• Maintain and update professional development and training modules for peer tutors, covering pedagogy, academic support best practices, equity/inclusion, feedback strategies, content-specific tutoring, and use of learning technologies.
• Serve as a mentor and resource to peer tutors; mediate performance or student-related challenges; promote a collaborative and growth-oriented culture among staff.
• Observe tutoring sessions (in person and/or online), provide feedback to tutors, and facilitate reflective practices and improvement plans.
• Work closely with the Director of the Student Success Center to ensure alignment of tutor training and supervision practices with departmental goals and institutional policies and with best practices and standards, such as CRLA Certification.
• Contribute to the development of the tutoring services budget and oversee responsible resource allocation in collaboration with the Director of Student Success.
• Collaborate with faculty, departments, and other campus partners to align tutoring with academic needs.

Leadership (10%)

• Contribute toward Student Success Center program development and evaluation metrics.
• Actively contribute to a positive, collaborative, and student-focused SSC office culture, assisting with the overall work of the team as needed.
• Create and utilize a network of relationships with faculty, student affairs educators, and other campus staff to collaborate on a connected system of referrals for robust academic support.
• Promote Student Success Center initiatives through outreach, presentations, and campus communications.
• Represent the office on committees, task forces, special projects, and other working groups, as designated by the Director of Student Success.
• Leverage existing technology to foster better outreach to students to promote student success.
• Remain current and involved with comprehensive and function-specific professional associations and emerging trends in the field.
• Perform other duties as assigned.

Minimum Qualifications:

• BA/BS degree plus at least four years of relevant experience; or a Master's degree plus at least two years of relevant experience.
• Demonstrated self-awareness, cultural competence, and achievement in working with diverse student, faculty, and staff populations.
• Demonstrated understanding of student development and advising best practices.
• Strong interpersonal, written, and verbal communication skills.
• High level of organizational skills and attention to detail.

Preferred Qualifications:

• Master's degree in higher education, student affairs, counseling or a closely related field.
• 2+ years of professional experience in higher education, student affairs, academic advising, academic support, or a related field.
• Prior experience coordinating or managing a tutoring or supplemental instruction program.
• Experience with CRLA International Tutor Training Program Certification (ITTPC).

Pay Range: $54,000 - $56,500 per year; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Required application materials: Resume and cover letter

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Crookston (UMC)

With a strong tradition of technology-enhanced teaching and learning, the University of Minnesota Crookston (UMC) serves as the U's major outpost in Northwest Minnesota. UMC provides both experiential, career-oriented degree programs as well as high-quality online programs, while connecting its teaching, research, and outreach to rural economic development and service to the region and beyond.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.