IT Systems Administrator

The Systems Administrator position is an integral member of the Company's IT department and will specialize in managing the SCCM and Office 365 systems.

Company Overview

With roots dating to 1891 and 8,500+ employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment. Our culture is built on shared values and mutual respect, where teamwork and collaboration occur naturally.

Throughout our rich history, we have partnered with utilities, municipalities, commercial clients, and developers to deliver some of the largest and most complex projects, including new construction, upgrades, maintenance and repair for transmission, distribution and substation facilities, commercial and industrial electrical construction, emergency and storm restoration, clean energy, pre-construction services, and engineer-procure-construct (EPC) methods of project delivery.

Essential Functions

* Responsible for day-to-day administration of site servers and site VMs and operation of monitoring systems

* Respond to alerts for site servers, and work through issues as part of the escalation process

* Proactively evaluate site systems to identify any issues not captured by existing alerts

* Integral support of the site turn up / turn down process, coordinating on site server requirements with IT Ops Network Engineers

* Periodic on-call support and response to critical alerts (~ 6 weeks per year)

* Intune and Azure AD Premium best practice guidance and administration
* Responsible for day-to-day administration of Ninja RMM, creating applications, managing imaging task sequences, and Windows patching

* Oversee workstations and servers in Ninja RMM, ensuring updates and system uptime.

* Create and administer applications and programs with Ninja RMM

* Administer the Ninja RMM tool set back end to keep the system running and healthy, including changes to the core components and settings, software delivery, client heath, and reporting
* Office 365 Tenant administration (Exchange Online, OneDrive, Skype for Business, SharePoint, Azure, ADFS, Active Directory Premium)

* Office 365 Product deployment management (Exchange Online, OneDrive, Skype for Business, SharePoint, Yammer, Microsoft Teams, Groups, etc.)

* Office 365 Spam best practice guidance

* Office 365 Licensing

* PowerShell scripting

* Office 365 monitoring service health, and management of service requests

* Tracking and escalation of incidents with Office 365 technical support Responsible for day-to-day administration of M365 Move/Add/Change

* Support the service desk for any escalated systems/M365/MECM issues and identify when issues need to be escalated to System Engineers
* Support other teams in pursuit of new deployments or troubleshooting existing issues collaboratively

* Troubleshoot failed software deployments
* Provide support for support team members as well as end users
* Regular and predictable attendance
* Other duties as assigned
* Essential functions of this position are to be performed at a Company-designated office or field location
* Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Qualifications

* 5+ years of experience with Office 365 administration required
* 5+ years of Windows server and workstation experience required
* 3+ years with SAML and SCIM integrations of various systems
* 3-5 years' experience patching and troubleshooting Windows and Linux operating systems

Knowledge/Skills/Abilities

* Motivated to deliver a high degree of customer service
* Ability to communicate in an effective and positive manner
* Must be able to work independently and multi-task in a technically evolving, multi-faceted environment
* High problem solving and analytical abilities for diagnosis and repair
* Ability to translate and explain computer issues to users in ways that make sense and apply to their daily business needs

Preferred Education

* Bachelor's degree in IT-related field; combination of education and relevant experience considered in lieu of degree
* High school diploma or GED is required

Compensation & Benefits

$77,000 - $87,000

• Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.
• Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) -$15 weekly premium for employee or employee plus family coverage.
• Dental - 100% employer-paid premium.
• ThrivePass Health & Wellness Reimbursement Program- $300 quarterly, $1,200 annually for health and wellbeing-related purchases.
• AnnualPaid Time Offstarting at15 days plus 10 paid Holidays(Cultural Celebration Day is a floating holiday).
• Generous401(k) Plan with100% match up to 6%; immediate vesting, andAnnual profit-sharingpotential.
• Superior educational assistance program(support for educational costs, internal training, and more!).
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Employee Assistance Plan (EAP).
• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.