Clinical Research Coordinator II

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a Clinical Research Coordinator II to support innovative, high-impact clinical research focused on improving the lives of older adults, individuals living with serious illness, and their care partners. Our work spans observational studies, intervention design, clinical trials, and implementation research aimed at enhancing quality of life, pain and symptom management, communication and decision-making, and care delivery in the context of aging and serious illness.

Study Conduct and Participant Engagement

• Support and coordinate participant recruitment, screening, enrollment, informed consent, retention, and follow-up activities across one or more research studies.
• Conduct study visits, assessments, and data collection activities while ensuring participant safety, confidentiality, and adherence to study protocols.

Data Management and Regulatory Compliance

• Maintain and oversee study data and documentation, including source documents, case report forms, regulatory binders, data entry, study tracking, and resolution of data queries.
• Ensure compliance with institutional, sponsor, and federal requirements through preparation of regulatory submissions, annual reviews, progress reports, protocol modifications, adverse event reporting, and maintenance of study records.

Quality Assurance and Study Oversight

• Support study quality and data integrity efforts through ongoing review of study records, preparation for audits and monitoring visits, and implementation of corrective actions as needed.
• Support coordination of multi-site studies and collaborate with investigators, sponsors, monitors, and partnering institutions to ensure successful study execution.

Administrative and Operational Support

• Coordinate study meetings, trainings, communications, and operational activities with internal and external collaborators to support efficient study implementation.
• Provide administrative support for study operations and center-wide initiatives as needed.

Scientific Support

• Contribute to scholarly activities, including literature reviews, abstracts, scientific presentations, manuscripts, and other dissemination products.

Grant Support

• Contribute to grant-related activities, including preparation of reports for sponsors and stakeholders, budget development, presentations for sponsors and stakeholders, and other dissemination products.

Leadership and Mentorship

• Train and mentor research staff, coordinators, interns, volunteers, and trainees, while fostering a collaborative and mission-driven research environment.

The candidate should:

• be well-organized, self-motivated, and attentive to detail;
• have excellent time management and organizational skills, with the ability to effectively manage multiple priorities and problem solve in a fast-paced research environment, with minimal supervision;
• have excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences, including research team members, interdisciplinary clinicians and investigators, patients and community stakeholders, and scientific audiences through manuscripts and presentations.
• have the ability to work independently, take initiative, and interact with clients and colleagues of multiple disciplines;
• demonstrate respect and professionalism for subjects' rights and individual needs;
• cultural sensitivity and humility in working with older adults and stakeholders in community settings;
• be proficient in using administrative software (Excel, Word, PowerPoint), electronic healthcare records, webpage development, and electronic data capture systems (e.g. REDCap, Qualtrics);
• have a working knowledge of clinical research protocols;
• have analytical skills and the ability to resolve technical problems;
• have an ability to interpret acceptability of data results; and
• have a working knowledge of data management programs (e.g. SPSS, SAS).

• Candidates with Spanish language fluency (written and/or spoken) are strongly encouraged to apply.

CRC I and CRC II role distinctions

• New graduates with some relevant course/project work or those without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.
• Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.

Supervisory responsibilities

• A Clinical Research Coordinator I does not have any supervisory responsibility.
• A Clinical Research Coordinator II may assist with the training and orientation of new staff members.

Pay Range

Grade