Associate Technician - Distribution & Transmission

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Associate Technician - Distribution & Transmission

Location(s): East Hartford, CT

Job Summary
The Associate Technician - Distribution & Transportation supports distribution, transportation, inventory management, and logistics operations. The role involves coordinating the movement of products and materials, supporting shipping and receiving activities, managing return and repair issues, and ensuring accurate inventory records.

The ideal candidate should have hands-on experience handling, configuring, troubleshooting, and repairing Apple devices, mobile devices, and CATIA machines.

Key Responsibilities

• Support distribution and transportation activities, including the timely movement of goods and materials.
• Coordinate product movement with shipping, receiving, warehousing, and supply chain teams.
• Assist with managing and analyzing product returns and repair-related issues.
• Perform logistics analysis and prepare internal and client reports.
• Support inventory management and ensure accurate inventory counts.
• Assist with hardware and software deployment, troubleshooting, and repair activities.
• Support configuration and remediation of Apple, Android, and other mobile devices.
• Assist with CATIA machine repair and configuration.
• Build and maintain effective working relationships with carriers, vendors, and third-party distribution partners.
• Follow established distribution, transportation, fulfillment, and operational procedures.
• Participate in special projects as assigned.

Required Qualifications

• High School diploma or GED.
• Less than one year of experience in the relevant area is generally expected.
• U.S. Citizenship is mandatory.
• Must be at least 18 years of age.
• Hands-on experience with Apple devices, mobile devices, and hardware troubleshooting or repair is preferred.
• Experience with CATIA machine repair or configuration is preferred.
• Knowledge of software and hardware deployment and troubleshooting.
• Familiarity with ticket management platforms.

Preferred Qualifications

• Relevant certifications such as CompTIA A+, Security+, Apple, or Dell.
• Experience physically repairing or remediating Apple, Android, or other mobile devices.
• Experience configuring and deploying mobile devices.
• Experience with hardware repair and troubleshooting.
• Experience with software deployment and troubleshooting.
• Experience repairing or configuring CATIA machines.
• Familiarity with ticket management systems.

Additional Information

• No on-call support required.
• Candidates must meet the U.S. citizenship requirement.
• Candidates with hands-on Apple device repair experience and CATIA machine repair/configuration experience are preferred.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.