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Position Title: Resource Specialist Work Location: Remote + Field-Based - Upper Region B, Florida( Baker, Bradford, Clay, Columbia, Dixie, Duval, Hamilton, Lafayette, Levy, Nassau, St. John, Suwannee, Union) Assignment Duration: 3 Months (Possibility of Extension or Conversion) Work Schedule: Monday-Friday, 8:00 AM-5:00 PM. Weekend work may be needed during emergency situations. Work Arrangement: Work from home with required field visits, including home visits and community/agency meetings. Position Summary:
Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services
Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed
Key Responsibilities:
Acts as an available resource for members seeking local resource services support and works with members to determine eligibility and care needs based on assessments and care plans/service plans
Monitors delivery of care/services and performs follow up to members, caregivers, and/or providers to verify members have been transitioned or have access to the appropriate care/service in a timely manner
Works with providers, community-based organizations, community stakeholders, and governmental entities to support members and their families and/or caregivers in accessing essential care/services and resources in the local community
Assists with developing education and training programs for care management staff and providers to improve resource service identification for members in the local community
Supports with efforts to draft materials and assists in the development of local resource services, policies, and procedures including programs, eligibility lease agreements, advocacy, retention, emergency or temporary housing
Ensure all resource services information is appropriately documented and up to date
May conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach
Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
Performs other duties as assigned
Complies with all policies and standards
Additional Assignment Details:
Approximately 100 members in the assigned caseload.
Complete member assessments and individual care plans.
Document outreach notes and activities in an electronic health record.
Coordinate healthcare referrals and community-based social services.
Provide education about health plan benefits and expanded benefits.
Four weeks of onboarding and training.
Candidate Requirements (Hiring Intake):
Bachelor's degree - required.
2-4 years of related experience.
Child welfare experience - highest priority.
Experience connecting families and children to community resources.
Microsoft Outlook, Word and Excel.
Valid driver's license for field visits.
Health plan experience - preferred.
Foster care and/or adoption experience - preferred.
| Candidate Requirements |
| Education/Certification |
Required: Bachelor's Degree and 2 - 4 years of related experience. |
Preferred: |
| Licensure |
Required: |
Preferred: |
Years of experience required: 2 - 4 years of related experience.
Disqualifiers:
Additional qualities to look for: |
- Top 3 must-have hard skills stack-ranked by importance
|
1 |
Child welfare experience |
| 2 |
Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc. |
| 3 |
Microsoft Office- Outlook, Word, and Excel |
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4 |
PREFERRED: Health plan experience
Foster care and/or adoption experience |
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Spectraforce Technologies
remote work
Nov 04, 2026