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Statewide Navigator

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Dec 19, 2024
Hiring Department

SchoolLink, an outgrowth of ParentLink, offers trusted information, support resources, and connections for school professionals in Missouri. ParentLink provides parenting information anyone raising a child in Missouri, using a variety of delivery methods to ensure comprehensive support. Since 1989, ParentLink has served tens of thousands of Missouri families as well as service providers working with them. ParentLink became the Help Me Grow (HMG) Missouri Affiliate (HelpMeGrowNational.org) in 2015 and continues as such, joining 27 other states to focus dedicated attention on health and well-being of young children.

Job Description

1. Following protocol, professional standards, and best practices, interact with each school professional to:

a. Identify needs/concerns in obtaining a resource.

b. Assist professionals in overcoming barriers, by helping complete paperwork, phone calls, emails, etc.

c. Support school professional in effectively communicating with other stakeholders (children, families, colleagues, etc.) by brokering/simplifying language as needed to ensure that families are able to fully access the information about resources.

2. Actively engage with local, regional, and state resources in education, behavioral health, and health to identify areas of need and resources that will assist school professionals and the school community members they serve.

3. Use ParentLink WarmLine to assist in research and consultation with caregivers, as needed.

4. Maintain data on client, recording such elements as: Client description; Client need; Action taken; Referrals made; Follow-up provided, etc.

5. Maintain data on community resources: Identify barriers to services, Identify gaps in services, Update community resource information in iCarol resource database

6. Prepare and submit reports as requested

7. Participate in ParentLink and other trainings to strengthen skills as a Navigator

8. Work with school professionals and other stakeholders from a strength's perspective; help school professionals to feel empowered, speak up, and articulate their concerns and needs; work with the school professional to identify strengths and clarify the concerns and challenges; provide emotional support to school professionals; honor and respect every person; encounter each school professional with compassion; approach individuals in the spirit of collaboration; serve with integrity and excellence

9. Conduct follow-up on cases in targeted communities to ensure that each school professional served was able to connect to resources provided and if additional action is needed. Identify gaps in services and barriers to receiving services, documenting in an online system.

Shift

M-F, 8am-5pm

Minimum Qualifications

An Associate's degree or an equivalent combination of education and experience and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

  • Bachelor's degree in social work, Child and Family Development, Counseling, Health Administration, or related area
  • School-based experience
  • Credentialed Community Health Worker, or willingness to become credentialed.
  • Knowledge and experience in Microsoft Word and Excel; ability to learn new software programs and resource data management systems.
  • Excellent organizational skills and attention to detail
Anticipated Hiring Range

Salary Range: $17 to $21/hour

Grade: GGS-007

University Title: Educational Program Associate III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Resume

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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